Gift Voucher FAQ : Ruby Doo Cards

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NOTELETS/STATIONERY SET

WEDDING SECTION

New Products

Social Networking

You can now follow us on:

Twitter - @rubydoocards

Facebook - rubydoocards

New

Mr Men, Little Miss, Top Cat, Wacky Races and new pyramid style decoupage ranges of cards just released

Upcoming Dates for Diary

September

Grandparents Day - Sunday 12th

October

Diwali - Friday 17th

Order Information

We aim to process all orders within 48 hrs (excl bank holidays and weekends). This is the time it takes to process the order and dispatch. We have no control over how long Royal Mail takes to deliver these goods, however all items are now posted First Class recorded to ensure speedy delivery.

Postage & Packaging

P&P to the UK is now a flat fee of £1.00 sent Recorded first class, contact us for P&P to all international destinations

Coming Soon.......

New range of cards to be launched soon... Penelope Pitstop, Gorjuss, Bagpuss and more! Plus more designs in the shapes of artists easels, t-shirts, trains and more hats and handbags.

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Gift Voucher FAQ

Purchasing Gift Vouchers
How to send Gift vouchers
Buying with Gift Vouchers
Redeeming Gift Vouchers
When problems occur

Redeeming Gift Vouchers.

If you receive a Gift Voucher by email it will contain details of who sent you the Gift Voucher, along with possibly a short message from them. The Email will also contain the Gift Voucher Number. It is probably a good idea to print out this email for future reference. You can now redeem the Gift Voucher in two ways.
1. By clicking on the link contained within the email for this express purpose. This will take you to the store's Redeem Voucher page. you will the be requested to create an account, before the Gift Voucher is validated and placed in your Gift Voucher Account ready for you to spend it on whatever you want.
2. During the checkout procces, on the same page that you select a payment method there will be a box to enter a Redeem Code. Enter the code here, and click the redeem button. The code will be validated and added to your Gift Voucher account. You can then use the amount to purchase any item from our store